If you’re shopping for new or replacement windows, you’re likely concerned with making your dollar stretch. When you make your purchase, a quality window warranty is the best way to protect your purchase. A good warranty will give you peace of mind throughout your windows’ lifetimes; however, not all warranties are created equal. Read on to find out what to look for in a window warranty.
What to Look for in a Window Warranty
Window Warranties: The Basics
A reliable window warranty should cover each component of your window. That includes frame coverage, glass coverage, and hardware coverage. However, the warranty should also include installation and labor coverage in case your windows need to be replaced earlier than expected. So, how do you determine if a warranty company will honor these components? Start by reading the fine print. When in doubt, make sure to reach out to the company’s customer service representatives to ensure that they are responsive, honest, and transparent. Remember, you want to partner with a company you can trust for years, or even decades, to come.
Understanding “Lifetime” Window Warranties
When you hear “lifetime warranty,” you might think the term refers to a window’s lifetime or, in some cases, your own lifetime. However, all “lifetime” warranties are different, and you should never make assumptions when it comes to terms like “lifetime.” While one warranty might cover your home’s lifetime, another warranty may only cover the lifetime of an individual window, which could be as short as five years for some companies. If you’re not sure how to find a trustworthy lifetime warranty, look for a company with a proven track record. Some companies may offer you a warranty contingent on the “lifetime” of the company itself, which could be a problem if the company shutters unexpectedly. For this reason, you should avoid working with a brand-new company whenever possible. Instead, opt for a window expert with a stellar reputation and a strong business history.
Window Warranty Red Flags to Avoid
When you’re shopping for a window warranty, there are a few red flags you should avoid:
- Short Warranties: Your windows should last for years. If a company offers a one- or two-year warranty, that’s a bad sign for such a long-lasting product. You may not be able to cash in on the warranty when you really need it.
- No Labor Included: Some companies try to save a buck by excluding labor costs in the case of a product failure. However, labor costs can really add up, costing you thousands in the case of water damage, window failure, and other catastrophic events.
- Limited Warranties: Before you sign your warranty, be sure to explore any and all limitations. Some companies will exclude certain parts or conditions from their warranties; others will exclude entire window styles in an effort to save money. If the warranty’s limitations don’t serve you, it’s time to look elsewhere.
Prioritizing the Warranty Customer Service You Deserve
Finally, be sure to seek out a window company that offers stellar customer service. After all, you’ll likely be partnering with the same company for years if you need window replacements. Don’t just sign on the bottom line; feel free to ask questions and ensure you’re happy with the company’s customer service. Trust your gut, and go with a company you know you can trust.
_____
So, what should you look for in a window warranty? Company reputation, customer service, and clear warranty guidelines are all crucial components. Remember: a warranty should protect you for years to come, not just in the immediate future.
Are you in need of high-quality window installation? Check out American Window Company. Since 1999, we have offered an extensive collection of high-quality windows, doors, shutters, blinds, and more. We are a small, family-owned business that is committed to providing excellent workmanship and on-time installation. In addition, we are properly licensed and insured to protect our employees and provide our customers with peace of mind. For a free estimate or more information about our products and services, please contact us today.
